All returns must be received in good condition. Goods will not be accepted if they are damaged, scratched or not returned in their original packaging.
All delivery costs and insurance for goods when sending returns back, must be paid for by the customer.
REFUNDS
Goods returned to us within 14 days for credit that have been ordered correctly or incorrectly by the customer will receive a full purchase price refund.
Refunds are payable in cash, cheque or direct debit transfer at the discretion of Climate Clothing.
Deposits will be held on behalf of customers for special orders and these are non-refundable in the case of cancellations of the order. The value of the deposit will be fixed at the time of the order.
Cancellations before the official 28 days dispatch will be liable to 15% charge of the purchase price
All products come with a 14 day full purchase price money back guarantee.